Delivery

Most of the items at the Bear With Me Shop are in stock and your order will be posted/couriered within 48 hours.  If your item happens to be out of stock, or is on pre-order, I will notify you as soon as possible with an estimate of when you can expect your item/s to be delivered.

You may choose standard postage of $7.95 or Express Postage for $14.95 for orders under $100 with an Australian postal address. 

If your order totals $100 or more, I will deliver it for free!

If you would like registered post, please get in touch for a quote.  Please include what you would like to order and your postcode and I'll get back to you as soon as possible.

Arm's Reach Co-Sleeper delivery
Arm's Reach Co-Sleepers will be sent via courier.  Please ensure you supply a street address to ensure delivery can be made. If no one is present to accept the delivery, the delivery driver will leave a delivery card in your mailbox or at your door, noting that they have attempted to deliver the goods. This delivery card will have all the contact details for the delivery company and you will need to contact the delivery company to arrange a suitable time for a second delivery. If Australia Post delivers your items you will be required to collect your goods from your local post office.
Any additional costs for a second delivery will be incurred by you.

Returns
Product returns cannot be accepted for change of mind, however, should your item be faulty, please use the contact form to return the item for replacement or refund.
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Pick up

Live in Melbourne and don't want to wait or pay postage for your order?  Pick up can often be arranged from Heathmont. If you would like to pick up your order, please contact me first to make sure that your items are in stock and that we can arrange a suitable time for you to collect. I'll also provide you with a 'no postage' fee code to use at checkout.